Returns Policy

RETURNS POLICY

• All returns should be sent back with the Krasimira Stoyneva  box and dust bag included.. Please ensure when returning the parcel that the Krasimira Stoyneva box is protected using the carton provided
• A return request outside of the 7 day window may be accepted at our discretion. Please contact customerservice@krasimirastoyneva.com with your enquiry.
• Returns that are damaged, soiled or returned without the original box may not be accepted and may be returned to the customer.
• Before your order leaves our warehouse it is fully checked by our packing team. If you receive an item which is damaged please contact us immediately.